Privacy Policy
Outline
This Privacy Policy outlines how we handle and protect your personal information when you interact with our website.
Holmes Vet Dentistry is an independent veterinary business based in the UK, practising in the field of veterinary dentistry. Our website is: https://holmesvetdentistry.co.uk
Information We Collect
We may collect the following types of personal and animal-related data:
Your name, email address, phone number, and other contact details
Images, videos, and other media related to your pet’s care
Identification and medical records of your animals
Use of Media
If you submit images or videos via our website or email, we may retain and use them for diagnostic and educational purposes. By submitting media, you agree to its use in teaching and educational materials, including online platforms. If you prefer not to have your media used in this way, please let us know at the time of submission.
How We Collect Data
We collect data in the following ways:
When you fill out forms or send us information via email
Through cookies when you browse our website
From your referring veterinary professional
How We Use Your Data
We use your data to:
Respond to your enquiries
Share updates and relevant information
Communicate with your referring vet regarding your animal’s treatment
We do not share your data with third parties unless it is necessary for your animal’s care.
Data Retention
We retain your data for the duration of your animal’s treatment. After this period, we securely store the information until it is reasonably assumed the animal is no longer under your care. This helps us maintain accurate medical records for any future visits.
Marketing Communications
We may occasionally send you updates about our services and veterinary dentistry topics we believe may interest you.
You can opt out of these communications at any time by emailing: hello@holmesvetdentistry.co.uk
Your Data Protection Rights
You have the following rights under data protection law:
Access – Request a copy of your personal data
Correction – Ask us to fix inaccurate or incomplete data
Deletion – Request removal of your personal data (subject to legal obligations)
Restriction – Ask us to limit how we use your data
Objection – Object to how we process your data
Portability – Request transfer of your data to another organisation or to yourself
We aim to respond to all requests within one month. To exercise any of these rights, please contact us:
hello@holmesvetdentistry.co.uk
Cookies
Cookies are small files stored on your device to help us understand how visitors use our site.
For more details, visit allaboutcookies.org.
How We Use Cookies
We use cookies to:
Analyse website traffic and user behaviour
Improve site functionality and content
You can opt out of analytics cookies when you visit our site.
Managing Cookies
You can configure your browser to reject cookies or delete existing ones. Please note that some website features may not work properly without cookies.
External Links
Our website may contain links to other websites. This Privacy Policy applies only to our site. We recommend reviewing the privacy policies of any external sites you visit.
Embedded Content
Some pages may include embedded content (e.g., videos, articles). This content behaves as if you visited the originating site directly and may collect data or use cookies accordingly.
Policy Updates
We review and update this Privacy Policy regularly. The latest version will always be available on this page.
Last updated: 5th September 2025
Contact Us
If you have any questions about this policy or your data, please reach out: